Don’t overinvest in technical skills. There. I’ve said it.

It might surprise you that I feel that way given I’m a technology leader. Let me explain.

I’ve learned through my own career that being a technology leader isn’t just about mastering the latest coding languages or systems architecture—it’s also about understanding the nuances of human interaction and the broader business landscape. Soft skills, such as communication, empathy, and collaboration, are as critical to technology leadership as technical expertise. They enable us to connect with team members, build trust with stakeholders, and inspire others to bring their best selves to every project.

For me, it was a pivotal moment when I realized that I couldn’t simply rely solely on technical brilliance to be successful. I had to communicate our vision effectively to decision-makers, earn the trust of colleagues across departments, and ensure my approach aligned with the company’s strategic goals. This shift didn’t happen overnight—it took conscious effort to refine my communication style, strengthen my negotiation techniques, and understand financial metrics on a deeper level.

Investing in soft skills and business acumen not only propels our careers forward, but it also amplifies the impact we can have on the organizations we serve. As technology leaders, our role extends beyond solving technical challenges; we’re positioned to drive innovation, shape company culture, and create sustainable growth. By cultivating strong interpersonal abilities and business know-how, we can transform the way technology serves the world.